Guarantee

Burjme Technology LLC - Guarantee & Warranty Policies

1. Guarantee

  • Customer Satisfaction Guarantee: At Burjme Technology LLC, we are committed to customer satisfaction. We guarantee that all products sold on burjme.com are of high quality and meet the descriptions provided.
  • Order Accuracy Guarantee: We guarantee that your order will be accurately processed and shipped according to your specifications.

2. Warranty

  • Hassle-Free 12-Month Replacement Warranty: Burjme Technology LLC offers a 12-month replacement warranty on all products purchased from burjme.com. This warranty covers manufacturing defects and malfunctions that occur during normal use under typical operating conditions.
  • Warranty Coverage: The warranty covers the cost of replacement for defective products.
  • Warranty Exclusions:
    • Damage caused by accidents, misuse, abuse, neglect, or unauthorized repairs.
    • Damage caused by natural disasters (e.g., floods, earthquakes, fire).
    • Cosmetic damage (e.g., scratches, dents).
    • Normal wear and tear.
    • Damage resulting from the use of incompatible accessories or software.
    • Products purchased from unauthorized resellers.

3. Warranty Claims

  • To initiate a warranty claim:
    • Contact Burjme Technology LLC customer support at info@burjme.com.
    • Provide your order number and a detailed description of the issue.
    • You may be required to provide proof of purchase and return the defective product for inspection.
  • Warranty Repair/Replacement:
    • Burjme Technology LLC will repair or replace the defective product at our discretion.
    • Replacement products may be refurbished or new.
  • Shipping Costs:
    • Customers are responsible for the cost of shipping the defective product to Burjme Technology LLC for warranty service.
    • Burjme Technology LLC will cover the cost of shipping the repaired or replacement product back to the customer.

4. Disclaimer

  • This warranty is the sole and exclusive warranty provided by Burjme Technology LLC for its products.
  • Burjme Technology LLC disclaims all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.  
  • In no event shall Burjme Technology LLC be liable for any indirect, incidental, special, consequential, or punitive damages arising from the sale, use, or inability to use its products, even if Burjme Technology LLC has been advised of the possibility of such damages.  

5. Governing Law

  • This warranty shall be governed by and construed in accordance with the laws of the United States.

6. Contact Information

  • For any questions or concerns regarding this warranty, please contact:
    • Burjme Technology LLC
    • 19 Tehama St 2F Brooklyn, New York 11218, USA
    • info@burjme.com